Annex A
(informative) (Page 146)
Development
of Legislation on Access and Facilities for Disabled People
From October 2004, service providers will
have to make reasonable adjustments to the physical features of their new and existing premises, if it is impossible or unreasonably
difficult for disabled people to access their services, for the determination of “unreasonably difficult” BS 8300:2001 is
used.

The
Disability Rights Commission Act 1999 [47] created by the
Disability Rights Commission (DRC) (see under “Information
Sources” in the Bibliography) as an independent body to help
secure civil rights for disabled people and to advise the
Government on the working of disability legislation.